Data Protection

Statement on the Processing of Personal Data

Protecting your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG). In this privacy notice, we inform you about the most important aspects of data processing within the framework of our website.

In accordance with the EU General Data Protection Regulation (GDPR), we provide you with the following information regarding the details of processing your personal data.

Our contact details:

SR FLOW GmbH
Seering 5/4, 8141 Premstätten, Austria
Phone: +43 677 61809338‬
E-Mail: info@srflow.com

For clarification, we note that no legal claims can be derived from this communication.

Definitions

a. Personal Data (Art. 4 No. 1 GDPR)

The provisions of the GDPR apply to the processing of personal data of natural persons. By definition, “personal data” means any information relating to an identified or identifiable natural person (“data subject”). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b. Processing (Art. 4 No. 2 GDPR)

Under the term “processing,” the GDPR refers to any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

c. Controller (Art. 4 No. 7 GDPR) and Processor (Art. 4 No. 8 GDPR)

“Controller” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

“Processor” means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

d. Consent (Art. 4 No. 11 GDPR)

“Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

e. Pseudonymization

Pseudonymization means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Legal Basis for Processing Personal Data

The legal bases for processing your personal data are provided in Article 6 of the European General Data Protection Regulation. Processing of your personal data is carried out either for the performance of your contract (Art. 6(1)(b) GDPR) with us, for compliance with our legal obligations (Art. 6(1)(c) GDPR), or for the purposes of our legitimate interests (Art. 6(1)(f) GDPR), unless your interests or fundamental rights and freedoms requiring the protection of personal data override those interests. In addition, processing may also be based on your consent, if you have given it to us.

Our legitimate interests consist in establishing and maintaining our business relationship with you, complying with internal standards and legal requirements, safeguarding assets, and pursuing legal claims.

Duration of Storage

Your personal data will be deleted if it is no longer required for the permissible purposes or if you withdraw your consent and we are not legally obliged or otherwise entitled to continue storing such data. Your data will be stored in particular within the framework of statutory retention obligations and as long as necessary for the assertion, exercise, and defense of legal claims or for the representation of interests and defense against allegations in administrative, judicial, or other institutional proceedings.

Collection of Access Data and Log Files by the Provider

Our provider (or the data center where the website is hosted) collects the information provided by your internet provider: in particular, the name of the website, date/time of access, amount of data transferred, the IP address assigned to you, the HTTP status code, information about the browser used, and the operating system you use, as well as, in some cases, the so-called “referrer” (the source page through which you accessed the current website or file). An evaluation – if carried out automatically by the web host – is made solely for statistical purposes, with the individual user remaining anonymous.

The collection of this data is also necessary to be able to trace (potential) misuse and therefore serves legal protection.

Cookies

Our website uses cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any harm. Cookies store information such as your preferred language, the items a customer has placed in a virtual shopping cart, or other personal site settings.

We use cookies to make our offering more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not wish this, you can configure your browser to inform you about the setting of cookies and allow this only in individual cases. Deactivating cookies may limit the functionality of our website.

Matomo

This website uses the open-source web analytics service Matomo (formerly Piwik), headquartered at 150 Willis Street, Wellington 6011, New Zealand. Matomo enables the analysis of user behavior by collecting information about the use of this website, which is then stored on our server. The use of this analytics tool is based on Article 6(1)(f) GDPR.

Among other things, Matomo collects the following data: anonymized IP addresses, pseudo-anonymized location (based on the anonymized IP address), date and time, title of the accessed page, URL of the accessed page, referrer (if permitted), screen resolution, local time, various browser data (main language, etc.), and interactions with forms (but not their content).

Matomo has been configured so that no tracking cookies are stored, IP addresses are anonymized, and the collected data is used exclusively by us for the purpose of website analysis. The data will not be passed on to third parties under any circumstances.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

The tracking opt-out feature requires cookies to be enabled.

If the opt-out is activated, a so-called session cookie (mtm_consent_removed) will be set, indicating that consent has been withdrawn.

For more information about the data processed by Matomo, please see the Privacy Policy at:
https://matomo.org/privacy-policy/

Contact with Us

If you contact us via the form on the website or by e-mail or request a callback, the data you provide will be stored by us for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent.

Third-Party Services

Third-party services may also be integrated into our website. With regard to these services, the use of personal data may be carried out by the respective providers, who are not within the responsibility of the provider of this website.

These services always require your IP address to display the content, as without the IP address the third-party providers could not send the content to your browser. We endeavor to use only such content whose respective providers use the IP address solely for the delivery of the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Third-party providers may also send cookies to your web browser.

Your Rights

You generally have the right to obtain information about which personal data we process about you, unless providing such information would endanger our business or trade secrets or those of a third party.

Other rights you are entitled to include the right to rectification of inaccurate personal data stored about you, deletion of your personal data, restriction of processing of your personal data, data portability, as well as the right to object to the processing of your personal data.

If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time by post to SR FLOW GmbH, Seering 5/4, 8141 Premstätten, Austria or by e-mail to info@srflow.com, without affecting the lawfulness of processing carried out on the basis of the consent prior to its withdrawal.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

We reserve the right to update or amend this privacy policy if necessary. The current version can be found at srflow.com/data-protection.